Titel: EHMA 2004 Conference: Citizen Empowerment: Opportunities and Threats for Health Management

Termin: 23.6.2004, 14:00 Uhr, bis 25.6.2004, 24:00 Uhr

Veranstaltungsort:
Dorint Sanssouci Hotel
Jägerallee 20
14469 Potsdam

Weitere Informationen:
http://www.ehma.org/conf2004/index.shtml

Kurzbeschreibung: During the last few decades citizens have been developing new attitudes and new behaviours towards the services they receive either from the public sector, or from various social, non-market providers. At the same time, government policies have also been the source of the impetus for a new citizen role: that of active consumer, as opposed to passive recipient of services. Health services have been no exception. In particular, patients are increasingly willing to acquire information, to choose providers and to make informed choices. Consumers of the health system call for - and are in some areas obtaining - more power.

A full appreciation of the impact of empowered citizens on health care management, both at macro and at micro level, is still lacking. Researchers and practitioners need to investigate more carefully the implications of new citizen attitudes in healthcare. Will empowered patients be the driver of future health care systems? Or, alternatively, will citizen empowerment lead to less rationality in policy and decision-making processes? Are healthcare systems genuinely responding to patients as pro-active consumers? Or they are simply making cosmetic changes that do not alter the traditional dominance of healthcare providers?

These questions, among others, will be explored during EHMA’s 2004 conference. In addition to the parallel sessions described below, this year’s programme includes two innovations designed to encourage and facilitate greater debate among participants – 3 discussion fora where there will be no formal papers, and a highly interactive ‘Delphi-like’ final session which will provide an opportunity to explore the implications of citizen empowerment for managers and policy makers.

Kontakt: Herr Prof. Dr. Reinhard Busse
Fachgebiet Management im Gesundheitswesen
TU Berlin

Tel.: +49 - (0)30 - 31 42 84 19/20

mig@tu-berlin.de

Veranstalter: Technical University Berlin (TUB)

Schlagworte: Gesundheitswesen